Mar 19, 2019
Introduction: Fiona Carney is a Senior Director of Business Operations for Asia at Microsoft. Her background is in Consulting, where she worked with KPMG and Accenture in Business Strategy and Change Management for over 10 years. In 2007, Fiona joined Microsoft and has worked in numerous roles and led functions of the business- including Customer Experience, Sales, Operations and Account Management. She has worked with Microsoft partners for her entire career at Microsoft in EMEA and globally. Currently, she leads a large cross-functional organization supporting the business in Asia. Fiona sits on the Diversity & Inclusion Council for APAC and is passionate about the development of people and ensuring a diverse workforce.
Podcast episode summary: This episode covers Fiona’s passion for teams, for people development, technology and the impact it can make on society as a whole. Fiona discussed her recent Master's program where she researched resilience and the impact of group coaching on resilience. In addition, she shared her insights on what it takes to get at team performance citing the importance of leveraging peoples strengths, giving and being clear about purpose and mission, listening and looking for bright spots, having a shared context that is understood and remembering that behaviours are contagious. The following comprise the summarised bullet s of our conversation
Quotable Quotes: “shared context is important” “safety, belonging and mattering” “Energy, Clarity and Success- 3 Microsoft values easy to grasp, easy to remember and easy to role model”
Resources: the following includes the resources we alluded to over the course of our conversation